Our insights and original articles explore the ideas, research, and practices shaping happier, more successful workplaces.
In January, we shared what we thought would be the top workplace culture trends for 2020. However, a lot has happened since then! There’s now uncertainty in organizations as to the shape of things to come, especially as the world comes out of lockdown. So, how did our predictions hold up? And, what does our analysis tell us about the next six months?
Workplaces are now very different places. Business have to be sensitive to the way their employees frame risk as they make decisions on how quickly they open. By looking at your employees through The Five Ways to Happiness at Work, you can empower your people during this time of increased and continued anxiety.
Combined with COVID-19, this period of unrest is proving to be a defining moment. Now is the time to get ahead of the curve of history. How organizations respond will significantly affect employee wellbeing and how employees feel about their organization - with workplaces becoming either a place of psychological safety or one that threatens racial identity.
Teams are the instruments of change in a company. Changes in their microcultures are more likely to shape you company’s culture than anything else. In today’s Covid-19 world, flexible team sizes are a must, and small teams are how companies will be able to climb the resilience curve.
Where once the average response to “How have you felt at work this week?” was happy, the new normal is now “Ok”. The costs of a workforce becoming just “Ok” about work can be high but connecting with your team in better ways may be a feasible solution.
This week is Mental Health Awareness Week. Mental health is a critical part of our business. Our purpose at Friday Pulse is to improve wellbeing in the workplace. It’s our reason for being – now more than ever, as we all navigate our way through the current COVID-19 pandemic. The week also provides an opportunity for us to reflect on The Five Ways to Wellbeing — how we designed them and their legacy. A precursor to The Five Ways to Happiness at Work, their development would eventually come to shape Friday Pulse, the direction we take and, ultimately, who we are as a business.
Friday Pulse was never designed to pick up global trends — it’s a tool for building positive experiences across the microcultures of an organization. It emphasizes the team experience because, from our data, we know there are as many microcultures in an organization as there are teams. There is now a growing body of proof on why a positive culture is crucial to the success of a business. But that’s something we’ve known about for a while — happy people do better work . But when COVID-19 struck, our platform found a trend across all of our clients, in every industry, at the same time.
A 5x return on investment in year one is, you may think, both elusive and improbable. Yet, it’s entirely possible when you proactively look after employee wellbeing and team morale. Putting numbers on what is intangible is, by nature, an estimation compared to other financial drivers within a business. However, that doesn’t mean it can’t be done. At Friday Pulse, we’ve done just that – estimated the return on investment in wellbeing. And when potential returns are so significant, it shows that the investment is worthwhile.
Estimating the monetary impact of a rise or fall in employee experience and morale is necessarily an estimation process. We use the best, most reliable available information from both external and our own proprietary research.
It’s now clear that the Coronavirus pandemic is not going to be a short, sharp emergency. How people cope with the fallout is dependent on the depth and quality of the relationships they had before lockdown.
Copyright © 2026 Friday Pulse.
Built with ♥ in London, UK.